The Cromwell Crown Hotel is conveniently located in a lovely area, next to museums and only a few minutes walk from Gloucester Road station. The room was well appointed, very spacious and clean. Also, the staff was friendly and helpful. Amazing value and highly advisable for short stays.

I wasn't lucky in the choice of the room at the Cromwell Crown Hotel because I aimed for a low price but got way lower than I expected. The furniture was very bad, especially the mattress, and the window lock was damaged, which was very unlucky for a cold night. I literally couldn't sleep the whole night because of the cold and the window was open on the ground floor where anyone can come in. I saw one of the refurbished rooms and it was awesome. I would return once refurbishment is completed.

I was very disappointed with the Cromwell Crown Hotel! The hotel was appalling. It was being refurbished at the time. There were wires, screws and materials everywhere, our "superior" room was empty of any condiments, had no hairdryer even though it stated there was one, and the TV did not work. When we checked in, their card machine was broken so we had to go and find a cash point! The breakfast was poor, wouldn't even feed it to my dogs! I wouldn't recommend anybody to stay here, and would also advise TravelStay to remove it from their site.

Excellent hotel, gorgeous bathroom and bedroom. Will look brilliant when all the final decorating has been finished. Very friendly staff, could not ask for more for what we paid.

Cromwell Crown Court is a well placed hotel. There was a lot of building work going on during my visit which meant very dirty carpets on the ground floor. My room was in the basement, a very nice bathroom recently refurbished. I was surprised at the bed; it was a pine frame that had snapped in the middle and a piece of wood had been screwed to the side of it to repair. Beds are cheap. I had another surprise in the morning when I drew the curtains. My window at the rear of the building had no catch on it. Anyone could have opened my window and stepped into the room. I had gone for dinner in the evening leaving my laptop and other personal effects in the room without any security. I would return but I would wait untill the building work is completed

The room is nice and clean at the Cromwell Crown Hotel. The staff are friendly and very accomodating. I like my stay in the hotel and I am planning to book another time if I need it. Thank you

Excellent location. Small but clean and pleasant room. Value for money. Steep stairs may be an issue for some

Cromwell Crown Hotel was in the middle of refurbishment when I arrived so there were some noises from 8.30am outside my room window. The room was clean and comfortable. The staff very welcoming and friendly. I had to ask for tea, coffee and milk to be replenished. At one point, there was no milk available. We ended up buying our own. There was a lift. We were able to leave our luggage while we spent the last few hours shopping. A very pleasant stay. The price was reasonable too

Perfect stay at Cromwell Crown Hotel London. The room was amazing and clean, and the bathroom was very nice as well. Well worth it for the price we paid!

Room and bathroom at Cromwell Crown Hotel London very clean and comfortable. Continental breakfast very good