Due to very mixed reviews about Cromwell Crown Hotel, I was a bit concerned I might have booked the wrong thing as I was travelling with elderly dad, but rooms were clean & not too small, staff were friendly and helpful, air con was working, windows opened-all these had been criticised in other reviews but I found them ok. I had emailed staff in advance asking for a room on a floor with a lift (it does not go to top floor) and whether we could stow our luggage prior to getting the room, and they were very accommodating. In fact they made a special effort to have our rooms ready for our arrival, an hour before official check in time.

The hotel was warm and welcomning. We stayed one night and it was very comfortable. This is a three star hotel and so it's not the ritz - for three stars though I thought it was quite luxurious.

The staff are very friendly and welcoming, the rooms are very comfortable I however found the en-suite let the standard down.

Very nice room, spacious, quiet. Polite staff. Would book the Cromwell Crown again.

Clean and comfortable. Nice breakfast. Single rooms at Cromwell Crown were very small.

Nice clean and modern hotel. Staff were very friendly and helpful. Room was very clean and well laid out. Ideal location for our weekend trip to London. Didn't have breakfast, but it looked and smelt lovely. Would recommend booking Cromwell Crown to others

This London hotel met our needs and provided a clean space for us to rest for our night in London

One of the best London hotels my partner and I have stayed it. We go on regular trips to London throughout the year and we will be definitely book Cromwell Crown Hotel London again! Nice big clean rooms, lots of cctv to make us feel safe in the corridors, friendly staff, amazing area as close to everything in central London and rooms were changed and hoovered every morning. They even wished my fiancee happy 30th birthday! Very pleased I chose this hotel, see you soon

This is a basic accommodation. It’s all right, but it’s not Buckingham Palace. The price, for me, is a little too high for what you get. But it was clean, the room was all right size – not big but not a matchbox either. I had a basic room, so shared bathroom, which was okay as not many people used it. If the hotel was full I can imagine that wouldn’t be great though. The web page says it’s in the ‘heart of central London’. Well it ain’t. It’s not in a bad location, but I wasn’t as near to the centre as I wanted to be

Cromwell Crown Hotel London was adequately priced for the size of room it was clean and tidy. There was no remote for the TV but as I was late arriving it did not bother me that much