Hotel was easy to find and within walking distance of Victoria Railway Station. Helpful and friendly staff on duty 24 hours. My room could have done with a table on which to set the TV properly instead of the chair it was on. Bed comfortable with decent wardrobe space, though in need of a handle on one of the doors, which was inexplicably missing. The shared bathroom facilities were fine. All in all a very reasonable experience at a very acceptable price

Bedding and towels were ok but rooms were awful, curtains that were falling off the rails, bare wires on the lamp and the bathroom was something else! The staff were ok, friendly and pleasant which was the only 2* about the place

This was a cramped tiny little room, couldn't open either the entry door or the bathroom door as the bed took up most of the space. Marginally clean, and the staff was as friendly as your average stick in the mud. but...the location is decent and made it easy to get around

Value for money. I stayed in an en-suite single room. The shower room and bed room are large compared to other bed and breakfasts and hotels around Victoria coach station. I have stayed at three hotels around here except this hotel. There is a bath tub, and the bed is double. However, TV was almost broken, and the noise outside annoyed me a bit. Because I left early in the morning, I could not have breakfast which is from 8.00am. 

This is a poorly maintained hotel. The third floor room I stayed in was horribly dingy and the shared bathrooms were horrendous. In short, this hotel requires huge investment to get it to an acceptable standard. My rating of 1/5 was only that high because 0/5 was not acceptable. I would urge any visitor considering staying here to think again. Overseas visitors should look at accommodation less central where they will get better standards of comfort

Excellent location near Victoria Station, a short walk from Westminster. Good cleaning. Room was quite small for 2 people.

Staff friendly allowed us to book in earlier and have breakfast. Location was excellent close to all tourist areas. However the room was very disappointing, shower fitting broken and tiles on floor loose and cracked, water in shower was not draining away properly. Room was hot and noisy so windows needed to be open throughout the night

A nice hotel for the price. Rooms are clean and people are nice. Breakfast was ok. I can really recommend it to people with a budget who don't want to stay at a hostel

We had a nice stay at the Elizabeth house hotel. On the day of our arrival, we had to go to a five bed room when we had booked a double. The bathroom was private but in the corridor and not in the room, and it smelt weird. But the second room we got was nice and clean, the bathroom was in the room. The matresses and pillows were very uncomfortable and the wireless internet didn't work very well. However the service was good, we got what we paid for.

I had a basic single with shared toilets and bathroom. The room had an OK double bed but no chair or table. No kettle for my tea, which is often provided in these sorts of accommodation. The room is very noisy because it is leading to very busy Warick Way. I wouldn't stay again.