Best Inn Hotel was quite good. Clean beds and great receptionist. Overall, I'm a satisfied customer

Best Inn Hotel was better than expected. The beds were comfortable and the room was a nice size

Had a pleasant stay here. Me and my wife and our 2 children were made to feel welcome. Excellent service at breakfast, would definitely book the Best Inn again

Best Inn was great for the night as I was in the area for my cousins birthday party. My room was basic and not very welcoming at all as it was all quite old and dirty. I did sleep ok but they need to clean more.

Excellent stay at the Best Inn Hotel, although the continental breakfast was not served as promised.

The Best Inn Hotel was filthy.

It is a very nice hotel to stay. I have stayed in a few other hotels nearby but this one is really good. Would love to book Best Inn Hotel again.

Comfortable, warm and friendly. Simple breakfast but enough of it. A few niggles like bedside shelf loose and one reading light not working, but these are minor points. If you're looking for luxury, not the place to go - but fine if you're just looking for somewhere comfortable to sleep and get a good start to the day. Close to Ilford Station. Convenient for trips to central London.

The receptionist was pleasant. The room was shabby, with dirty bathroom and carpet. The TV was out of order and only one light bulb worked. The bedside shelf was falling off the wall so we couldn't use to put our glasses or book on it. The bed was not very comfortable.

We enjoyed our stay and have booked again. The hotel and staff very pleasant and very helpful.