The room at Ambassadors Hotel London Kensington was clean, tidy and very comfortable but the shower was broken, water got hardly warm and very slow. Staff is really nice and helpful, I called them to check the shower and one of them came down straight away. The area is astonishing and my friend was so excited about it

Ambassadors Hotel London Kensington was a very clean place, ideally situated. Excellent staff and very good value. Single room was adequate for space

Very comfortable London hotel in an excellent location. My single room seemed to be located close to some external machinery which gave off a loud humming noise constantly which affected my sleep. If not for this I would have given a higher rating

Ambassadors Hotel London Kensington is good value for money. Well located

Good place to stay for a short trip. Close to main attractions, museums. However the room was tiny and extremely hot - it was difficult to sleep, no air-conditioning, window didn't open enough to make it better. Bathroom was uncomfortable and quite ugly (with dirty shower curtains and basin). Staff was distanced and not friendly. Only the cleaning service was spot-on. In general Ambassadors Hotel London Kensington is a good place to stay if you're not fussy and want to stay in walking distance from museums and city centre. I understand you are paying for the location and not the comfort

Very clean with good efficient service all and more than you would expect for the price at Ambassadors Hotel London

Basement room with no windows. It was 29°C in the room when we opened it. We cooled it down with the air con but impossible to sleep with the cold draught and the noise.

Ambassadors Hotel Kensington was very clean and well kept. The staff friendly and helpful, some of the rooms are newer than others so obviously these are slightly better. The all over experience was good and well priced for Kensington

My husband and I stayed for 2 nights at the Ambassadors Kensington and found our room comfortable and very clean. The bathroom, although clean, could have done with a bit of work on the bath itself and the tiles. All the staff were friendly and the full English breakfast was lovely with a selection of hot and cold drinks. Overall an enjoyable stay and would book again.

Great place, close to everything, easy to reach from the Heathrow. Clean, cosy, calm and sunny. The only problem is that rooms are very small