I spent one night at Surtees Hotel in May with a friend. We found the staff to be friendly and helpful, the accommodation for our purpose of a one night stay in the centre of London adequate, the room, bathroom and linen were spotlessly clean and the breakfast more than adequate. I would recommend this hotel to anyone wanting a short stay in the centre of London for the purposes of sight-seeing or taking in a show

Basic rooms reflects the price. Very friendly staff. Nice breakfast. Good location

A very pleasant stay. Welcoming and clean. Ideal location for seeing the sights. Would recommend Surtees Hotel

Basic rooms but for the low price was exactly what we expected. Really friendly staff. No problems at all

We had a two night stay here and it was lovely. The hotel was pleasant with clean rooms. Staff were helpful. This is a really lovely place. Only down falls: extremely small en-suite bathroom, so if your a little on the large size like me I wouldn't recommend squeezing in. The "continental" breakfast was nothing like a continental breakfast, this could be improved. Other then that it was a great stay and I would definitely stay again.

As a place to stay whilst out for most of the day, The Surtees Hotel was adequate. I will say that a few pieces of toast and a portion of cheese is not a "Continental Breakfast" . The multi bedded room was cramped. The bathroom was tiny. Very noisy from the tube station. I will say that a few pieces of toast and a portion of cheese is not a "Continental Breakfast" "CONTINENTAL BREAKFAST" is croissant/pan au chocolate/pastries/toast with cured hams and continental cheeses, with warm coffee/tea in plentiful supply. This hotel should at least ensure guests have a proper breakfast, then reviews and ratings will exceed all expectations!!!

I really enjoyed my stay at the Surtees Hotel in the very centre of London. They gave me a good breakfast and the room was just what I needed. It was smallish but not uncomfortable and everyone was so friendly, especially considering as I was on my own. Everything was clean and I would definately stay here again!

Bearing in mind that Surtees Hotel is a 2 star hotel, I was absolutely pleased with it and would stay there again should the opportunity arise. Although the rooms are quite small and someone may mind really tiny bathrooms, but they were clean. Every single member of staff we've dealt with was very welcoming, helpful and with a smile on their face which is always nice. I'm giving 4/5 because of the slight maintenance issues

My fella and I stayed here a single night before departing on an early morning trip from Victoria. We then returned four days later for a three night stay sightseeing in London. Considering the location and the price we were very impressed with the service, cleanliness, breakfast and room. We will certainly book here again.

Pleasant welcome from landlady of Surtees Hotel. Room was clean and well presented. Shower was hot and heating was adequate. We had selected a 5 bed room. Room was small but this was no concern since all we used it for was to sleep.