A very useful place to stay if one has a morning flight from Heathrow. My room was clean and comfortable and the staff were helpful and friendly. Having the airport shuttle bus stop almost next door is a great bonus

Very small room, but clean and tidy, good continental breakfast. Value for the money

Good size room, very friendly and helpful owners. Would stay again

Friendly warm welcome. Clean bedroom and shower with fresh towels every day. A little noisey with late arrivals. Well worth the money

We had a lovely stay. We arrived very very late but the staff were marvellous, very friendly. Rooms were lovely, breakfast was lovely, all in all a lovely hotel. Cant wait to go back as they said they are being updated and we are excited about it. Good luck to them, a lovely couple.

Great place and very friendly and helpful staff. The room was clean and perfect for the stay. Would use again if needed

Very good service, effective as well. Clean and well-equipped room. I will recommend the Shepiston Lodge Heathrow to any friends staying in the area

Very nice and comfortable stay. Special arrangements were made so that I had access to the keys as I was reaching in late

Overall, staying at the Shepiston Lodge was a less than fair experience. When my son and I arrived at the Lodge, I knew that I had paid a deposit online and had a remaining balance left to pay. However, this was argued by the receptionist. After some debating (and after I rang head office to enquire about the matter), it was eventually solved. This initial start was not a good start. However, the receptionist was still professional and polite at all times. In terms of the room, the room itself was a nice size. The lack of cleanliness was unpleasant. The kettle was covered in lime scale and the lid was broken. Also, the bed did not smell pleasant so my son and I slept on towels on the bedspread. The lodge provided for some basic needs. With my 10 year old staying with me, I was disappointed with the lack of clean facilities at the Lodge. If I had a toddler, I would not have stayed there at all. Breakfast was a much better experience and the variety was good

We found staff very pleasant and helpful. Room was standard but clean. Breakfast was continental but plentiful. I would stay again!