We had such a lovely time in London. Hotel was very nice, there was not a thing wrong with it, staff were nice and friendly, room was nice, such a nice place to stay. Will definitely be staying there again.

Shower didn’t work and further payment was asked for to provide a working one. Blankets were very stained. Stairs you can hardly get a case up and fit your feet on. Bad experience. Pay a little extra and stay somewhere else.

I stayed at the Seven Dials for 2 nights as a birthday gift. Unfortunately it completely tainted by this scruffy place. Firstly I noticed that the door was constantly locked and you needed to be buzzed in. This I suppose should not be a problem, but as I wanted a cigarette after seeing the play I had to stand outside the hotel, locked out and was not even allowed to leave the door ajar slightly to feel safer. I was then approached by a dubious man who wanted to, 'chat'. It was a very scary and unsafe position to be in. And fine, you could say, 'don't smoke then,' but I'm pointing out the kind of area Seven Dials is in. It mentions that there are no lifts, what it doesn't say is that the twisting staircase is so narrow it is practically impossible to get a case through and you better not have big feet or they just won't fit on the steps. Lastly, I didn't mind sharing facilities as a quick shower and hardly any time was going to be spent there! But the shower didn't work.

This is the worst 'hotel' I’ve ever been to. Not only were the rooms cramped and unclean, the lock on our door didn't work. We checked in and out in 10 mins, I would not advise staying here to anyone!!

Spotlessly clean, simple and friendly accommodation - my room and en-suite appeared recently refurbished and fitted out, with a lot of storage space and reasonable 'elbow room'. Having seen the standard of cleanliness here, I wouldn't worry at all about taking a room that had shared facilities, next time. In the best possible location for Covent Garden, the British Museum and the West End, yet surprisingly quiet given the proximity of so many bars, restaurants and busy Shaftsbury Avenue. Breakfast was generous and pleasant. Narrow, steep and winding stairs to upper floors, so not ideal for the unfit or the less-able.