On first arrival the window was broken & wouldn't close so the room was very cold. There was no wardrobe to store any clothing and the shared bathroom and toilet left much to be desired. We only stayed for a few hours sleep before we had to catch the Eurostar, but we would not recommend this hotel. The price was very expensive for such a basic stay.

We stayed there for 3 nights. We didn't sleep too well because we could hear pipes running during the night. One of the beds was not very comfortable. There wasn't any hot water so taking a shower was out of the question. Although the location was excellent, there are tons of other accommodations available in the same area that should be checked out first.

They didn't have hot water for showers on every floor. I tried to ask for their help, they ignored and told me they can't do anything. People who lived in there said the boiler is often broken. I am not satisfied with their poor service. I paid for the hotel and supposed hot water for shower is a basic need but I should not be treated like this. If you want to stay in Melville Hotel please think carefully.

Bad breakfast. Nowhere to put clothes, no wardrobe or drawers, nowhere to hang coats and to cap it all bedbugs!!!!!

It was the first time we stayed in a hotel where the shower and toilet were out of the room. Although it was written in the website it was very uncomfortable. Especially the cleanness of the toilet was bad. On the other hand we had to go up to the 3rd floor on a narrow staircase (no elevator).The room was clean enough with comfortable beds and a nice view to the little park opposite. Staff were ok.

Extremely basic but clean. Breakfast could have been better, never had processed cheese slices for breakfast before! Also not always seats free in dining room so would have to go back to room and wait! Otherwise OK.

The hotel is very basic as in the advert. I had no bad experience except that the shower was not always hot. I liked the location as it is close to almost everything.

Melville Hotel is a very basic hotel, although clean and tidy. Staff are helpful and friendly. Fire extinguishers should not be used to prop open fire doors! Breakfast is cereal,juice, fruit and toast and coffee and a for a cental London location the room price is not too bad. Overall its good value for the quality and location.

Melville Hotel was cheap and clean.
Had to ask for a kettle. Fridge in room a real plus.
Hair dryer and powerpoint didn't work though. Not great customer service. Overall it was OK for the money.