The stay was really good. The staff were extremely helpful and understanding. They went out of their way and catered to all our special requests. Overall, a nice hotel and a great stay we had for over a week. Thanks for providing this stay at the best tariff possible. It was worth every penny I paid for, and more

Thank you very much! Very nice hotel, beautiful room

Heater was useless because it was placed underneath the window. All the heat escaped under the 'curtain' and out the window. Lovely room though, just a shame about the window - needs replacing

The stay in Norfolk House Hotel was excellent! The room we stayed was well refurbished with new flat screen TV on the wall, heating and with wall mounted fan for use in hot conditions, the bathroom was excellent with new tiling, hair-dryer, and nice new shower cubicle and shower system. Recommended!

Having stayed in a horror hotel the night before, it was great to check into a friendly, pleasant hotel. Room was very good, spotlessly clean as was the en-suite. would definitely recommend and stay here again

We got to Norfolk House Hotel in the evening and were met at reception by very friendly male receptionist. We had booked a twin bedroom and we were quietly surprised by how clean the room was, especially the bathroom. Had a continental breakfast on both mornings and it was very good and staff were efficient. Very happy with hotel, cleanliness and staff. The only complaint was that the key code card keep giving trouble when we were using it

The staff were very polite and co-operative. Our stay in this hotel was very pleasant. We recommend Norfolk House Hotel for those on a budget

Very clean, comfortable bed. English breakfast only just warm and only cardboard cups available for tea and coffee. Friendly staff