My friends and I were staying at The Custom House hotel for one night for my Birthday weekend, upon arrival we were fortunate enough to have two of the rooms upgraded! The hotel was situated in a great location near The Docks/Central London. So in easy reach of Central London if your planning your night out there! The staff were standard and the rooms were decent. There was only one thing... the Bathroom in which one of friends had to use, sort of resembled a gas chamber and was a little claustrophobic! Overall my stay at the hotel was very pleasant, I would recommend the hotel!

The hotel is very good

Highly recommended. Outside London centre but well communicated. Nice sized rooms. Nice food. All good, thanks Custom House Hotel!

We were treated superbly throughout our week long stay at the Custom House Hotel in the outskirts of London. Originally I wanted to be in the centre but the 10 minute train journey to the Tower of London in the centre and the trains coming every 10 minutes made it even better. The hotel is new and clean and spacious - a highly recommended hotel

We enjoyed our day stay and would recommend it to other couples for sure. However, internet access was not free which was quite disappointing as we felt this should have been covered with the fee

Very clean room. Although very compact it was good value for money and had a good transport link we would stay here again!

I had a good experience staying here. The location was great. Is near Excel and O2 Arena. The room (my room for three person) is ok! Clear and comfortable. The breakfast was ok. The staff was decent and somewhat helpful. Is near Custom House Pub and Kitchen - was very good! We will come back soon!

A great, spotless budget hotel. Staff friendly. My room was lovely - TV with films and en suite shower. Ate in the cafe - fab burger. Two other restaurants including Chinese to choose from too. Would definitely stay again.

Reception - clean, bright and tidy. Reception staff friendly and helpful. Room - Compact, but comfortable. Shower room clean and well lit. We found the hotel was a very nice and friendly hotel. Nice and handy for the DLR and links into London. The breakfast was well presented and cooked to a high standard. We had two evening meals in two of the hotels restaurants - The cafe bar and the Pub and Kitchen, on both occasions we found the choice wide and the food freshly prepared. We will be using the hotel again on future stays in London.

I found the hotel modern and clean. It was located in a perfect location to where I wanted to visit - Excel. The room was just as we expected it from the pictures, it was clean and spacious with an ensuite that was just right for a morning shower. The pub attached to the hotel had great food for reasonable price, although we did have to wait for a while for the food to get served. Perfect for long weekends in London!